EO Insights :: Counseling

FAQ's

Helping You Through Life's Problems

Don't Let Distance Prevent You From Help

FAQ's

1) What are Elaine's credentials?
Elaine holds a Ph.D. in counselling and is a member of the OACCPP Mental Health Professionals. Elaine has counselled for 25 years.

2) Are Elaine's services covered by my insurance company or Employee Assistance Program?
The cost of counseling may be reimbursed if your employer has provided you with an Extended Medical Benefits plan that insures professional counseling services. Many of Elaine's clients have this coverage. However, your private coverage is a contract between the company and yourself and not with the counselor. Payment is the sole responsibility of the client. Reimbursement is not guaranteed. Every insurance company has its own policies. To confirm that coverage is available to you consult your insurer's representative. It is important to note that the Ontario Health Insurance Plan (OHIP) does not cover counseling services.

3) What can I expect in the first counseling session?
During the first session, Elaine will explain in full, her credentials, counseling methods and privacy policy. You will be asked a few questions to understand your history and present situation. Then you will be able to tell your story. A few more questions may be asked for clarification of your personal experience and to understand your expectations for counseling. You may be asked to fill out one or two assessment questionnaires to allow more accurate snapshot of your current situation.

It's common to be nervous about the first session. Here's what one of Elaine's clients has said about their first meeting.
"I was very nervous to come alone for counseling. However, Elaine was very personal and approachable. Her office is a very comfortable setting and I found it easy to relax."

4) How long are the counseling sessions?
Please reserve 1.25 hours for the first session and 50 minutes for subsequent sessions. Should you feel it is necessary to have more time for a particular session, you must indicate your requirement when your session is scheduled. Once Elaine has a good understanding of teh complexity of your situation, the frequency and pattern of counselling sessions will be discussed.

5) What are the fees for counseling?
The 50 minute session fees are in line with standards suggested by the OACCPP and include the cost of all assessments administered. There is a higher fee for the first session and other scheduled sessions that extend beyond the regular session time of 50 minutes. For further information please call or email.

6) What if I have to cancel my appointment?
Periodically problems arise that interfere with scheduled appointments. 48 hours notice is required in advance of the appointment for cancellation. There is a $20 charge for any appointments cancelled within 48 hours of the scheduled start time.

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Helping You Through Life's Problems

General
Elaine Olson, Ph.D. has assisted clients with a variety of issues and challenges including:

Marriage
Pre-marriage, marriage enhancement and marriage recovery

Family
Parenting issues, mediation, teen and young adult difficulties

Young Adult Concerns
Stress and decision-making, eating disorders, depression

Coaching/Mentoring
Clarifying purpose and vision, and goal setting.
Elaine primarily uses a variety of proven counseling methodologies to meet the specific needs of each client. Her insightful approach to life, challenges the three-part makeup of humanity, to ensure total wellness, physically, mentally/emotionally and spiritually.

Marriage Counseling
Marriage was designed to be a union of strength and support, increasing the probability of achievement and success. However, because of various complex issues and stress, relational discord has resulted in approximately 50% of marriages ending in divorce.

Elaine has worked successfully with couples to:

   Experience conflict resolution and healing
   Learn to communicate with openness and honesty
   Appreciate and accommodate personality differences
   Understand and meet the needs of the other
   Rediscover love and romance
   Develop trust
   Identify barriers to intimacy
   Overcome anger and disappointment
   Set goals
   Understand the physical, emotional and spiritual aspects of unity

Whether your marriage is in need of enhancement, is in crisis or on the path to recovery, counseling can help you achieve your goals in an atmosphere of impartiality and trust.

Marriage Preparation
Marriages counselors understand that in order to stop the trend of disappointment and frustration in marriage, more has to be accomplished by way of preventive or preparatory counseling. Elaine has been trained and continues to develop professional insight to provide individuals with the knowledge and skills necessary to make the best informed decision, setting their relationship on a solid foundation.

Family Counseling
With a professional approach to family dynamics, your family can experience improved communication resulting in less frustration, stress, anger and disappointment.

Elaine can help you gain a new perspective on your families’ potential through:

   Dealing with matters of discipline and conflict
   Identifying parenting strategies that work
   Dealing with relational issues with the extended family
   Problem solving and mutual goal setting
   Dealing with young adult stress and decision-making

Young Adult Concerns
The path to adulthood is often difficult to navigate. Elaine has been especially trained to help alleviate the stress of decision-making during this challenging time of life.    Her new on-line video course, True Confidence has been an effective tool for those suffering from depression, eating disorders and many other areas affecting personal confidence.

Coaching/Mentoring
As long as you are alive, there is another dream inside you! Seeking to accomplish the dream on your own can be frustrating and discouraging. Now is the time for your potential, your next step to become reality in your life.

Coaching will help you identify and clarify the vision and set attainable goals. Elaine has successfully coached clients to:

   Overcome obstacles and barriers to dream fulfillment
   Deal with personal loss
   Manage stress
   Work through relational conflict
   Identify goals and work to achieve them

Don't Let Distance Prevent You From Help

This service allows clients to receive the full benefit of a counseling session without spending the time to traveling. Particularly for long distance clients, but also to those who cannot find child-care, or the infirmed, Elaine is now offering proven counseling therapies through telephone counseling.

Please follow these easy steps to set your telephone counseling appointment.
1) Please have your personal schedule and credit card ready.

2) Call (519) 666-3665 to discuss appointment details. At this time, the 50-minute session fee will be billed to your Visa, MasterCard or American Express.

3) Remain on the line while your credit card billing is authorized. At that time your 50-minute appointment will be scheduled. Appointment times will be scheduled in EST.

4) Mark your appointment time in your calendar.

5) Call (519) 666-3665 at the scheduled appointment time. Elaine will be waiting for your call.

6) Your 50-minute session will end with the scheduling of another appointment and confirmation of the appointment once the credit card billing for the next appointment has been authorized.

Appointment cancellation
Periodically problems arise that interfere with scheduled appointments. Any appointments cancelled 24 hours or more, before the scheduled start time of the appointment will receive 75% refund the amount billed to the credit card.   Missed appointments or appointments cancelled within 24 hours of the start time will not be eligible for any credit card refund.